Frequently Asked Questions
Everything you need to know about our organic beauty and wellness products.
Are your products certified organic?
Yes, we are proud to be certified by the Soil Association. This ensures that our products meet the highest standards for organic and sustainable ingredients.
Do you test your products on animals?
Absolutely not. We are a cruelty-free brand and have never tested our products or ingredients on animals. We are Leaping Bunny certified.
What is your shipping policy?
We offer standard and express shipping options. Orders over $50 qualify for free standard shipping, and most orders are processed within 1-2 business days.
Can I return a product if I am not satisfied?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange, provided they are in their original condition.
Are your packaging materials recyclable?
Sustainability is at our core. We use recyclable blue glass bottles and recycled plastic where possible to minimize our environmental impact.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.